Upgrade Issues (Part 1)

I’ve come across some issues upgrading a Dynamics AX 3.0 Installation to Dynamics AX 2009

SQL Server 2008 R2

A German localized SQL Server Installation may fail on a German(Austria) localized system. “SQL Server setup media does not support the language of the OS or does not have ENU localized files…” In that case you need to change the regional settings from German(Austria) to German(Germany)

AX 2009 Installation

Choosing an SQL Server fails because server was not found or access denied. In SQL Server Configuration Manager make sure

  • SQL Server is running
  • TCP/IP Protocol is enabled
  • IP4 feature in TCP/IP is enabeld
  • The port you are using is not blocked by the firewall sqlconfiguration

Logon to Dynamics AX

First logon to Dynamics AX fails “You are not a recognized user …” . Make sure the user credentials in table UserInfo are correct, especially the Active Directory Security Identified (SID)

Über erpcoder
Software Engineer and Dynamics AX enthusiast working in Research & Development for InsideAx

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